Case studies / Service work

How the work actually goes, service by service.

Four conceptual projects that show our approach to design, redesign, e-commerce and ongoing care. Each one covers the brief, the decisions we made and what changed as a result.

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Selected work / 004

case-study / independent-restaurant-website-designWebsite Design

Hospitality — 3 weeks

A restaurant site built around bookings, not brochures

A conceptual restaurant build where every screen is judged on one question: can a hungry person on a phone book a table in under thirty seconds?

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case-study / local-trades-website-redesignWebsite Redesign

Trades & Local Services — 4 weeks

Rebuilding a trades site that was losing calls

The content was fine. The structure buried it. This redesign keeps the words and rebuilds everything around them.

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case-study / ecommerce-storefront-buildE-Commerce Development

Retail & E-Commerce — 6 weeks

A storefront where the checkout stops arguing

Product-led layout, obvious pricing and a checkout that gets out of the way — built to be measured after launch.

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case-study / saas-marketing-site-and-care-planWeb Apps & Care

Startups & SaaS — 5 weeks + ongoing care

A startup marketing site that ships weekly

Built so a small team can change the message on Monday and ship it the same afternoon, without a redesign every quarter.

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Looking for background reading instead? Our resources section covers redesign planning, Core Web Vitals and what a website really costs in the UK.