Legal
Privacy Policy
Last updated: June 13, 2026
Cartvys operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise communicate with us.
Personal Information We Collect
Contact details — your name, billing/shipping address, phone, email.
Financial information — payment card information, transaction details and payment confirmation.
Account information — username, password, security questions, preferences and settings.
Transaction information — items you view, add to cart, purchase, return, exchange or cancel.
Device & usage — device, browser, network, IP address, and how you interact with the Services.
How We Use Your Information
We use your information to provide the Services, process payments, fulfil orders, manage your account, arrange shipping, handle returns and exchanges, and respond to customer support inquiries.
We also use it to improve our products, personalise your experience, send you marketing communications (which you can opt out of at any time), and to protect against fraud and meet legal obligations.
How We Share Your Information
We share information with trusted service providers who help us run the Services (payments, shipping, email, analytics), with our partners, and as required by law.
Your Rights
Depending on where you live, you may have the right to access, correct, delete, or port your personal information, and to opt out of certain processing. Contact us at contact@cartvys.com to exercise these rights.
Contact
Cartvys Limited · 2 Frederick Street, Kings Cross, London, United Kingdom, WC1X 0ND · contact@cartvys.com